Trust Experts to Plan Your Trip of a Lifetime
Many travel agencies claim to offer great service, but we actually guarantee it. The real proof is in the thousands of happy customers who have traveled with us and left a review. We established our company more than 20 years ago as a small startup between friends. We have since booked 65,000 vacations and counting!
Here are all reasons why we believe you should choose us:
Local and Authentic
We live, work, and play here. Travel is more than a job for us—it’s a passion. Costa Rica is not just something we sell—it’s home. That’s why we want others to experience the Costa Rica we know and love through the eyes of those who know it and love it best. We are a multicultural, multilingual bunch, so we know how to navigate unique differences and needs. Meet the local experts behind your vacation!
First-Hand Expertise
Before we recommend a tour, an accommodation, or an attraction, we see, do, and experience it for ourselves. We have very high standards for any vacation component that we suggest, so you can trust that if it’s a part of your custom itinerary, it's passed the test.
Certifiably Costa Rican
Our extensive network of partners reflects one of our top priorities: a Costa Rican vacation should center Costa Rica. Beautifully biodiverse landscapes from your window, local guides who’ve walked up and down the trails for years, warm hosts who are happy to share their corner of the world with you, and family-owned restaurants where you get homemade meals. Travel should be about genuine experiences that enrich everyone involved.
Responsible Travel
Costa Rica is known world-wide as a green destination, meaning it highly values and protects its natural resources and cultural essence. We align with these principles, as we want our clients to experience Costa Rica in a way that benefits both the local community and nature. We also have policies and programs of our own for more direct impact.
Community Friendly
We believe in giving back to the country that has given us so much. This is why we favor partnerships with small-to-medium-sized enterprises owned by locals. This makes the experiences more authentic while travelers know their money is going to the people who deserve it. We also run a volunteer program where we donate sports and school supplies to children in need, helping them move forward in life in spite of difficult challenges.
Focus on Sustainability
To focus on the local community is to focus on sustainability. When locals are in charge, they have a keen interest in protecting the environment that sustains them and their businesses. We want the same. We partner with people who seek out not just to protect Costa Rican nature and wildlife, but to improve it for the benefit of all.
Custom Designed Travel
In Costa Rican Vacations, radical personalization is an essential ingredient in designing an epic vacation. We handcraft each vacation itinerary based on your particular needs, and you get to reap the benefits. Talking to a real person with real knowledge during every step of the journey really makes the difference. We’re the way to achieve it!
We Understand Your Expectations
Everyone travels differently and for different reasons. The first step in designing your dream vacation is a conversation. We take the time to really listen to you in order to discover your unique travel personality.
An Itinerary Built from Scratch
Every single trip we offer is built from scratch. Once we get to know you and your needs, we match you with the destinations, hotels, and experiences that we believe will meet your expectations. The itinerary is refined and readjusted to your satisfaction. No two trips are ever the same.
Customer-Approved Results
We pride ourselves on our efforts to satisfy our customers. Our approval ratings in sites like Tripadvisor, Google Reviews, and Facebook demonstrate that dedication. Check our testimonials to see what they say.
Worry-Free Planning
Planning an international trip can be hard work. While the internet offers an abundance of choices and ideas, it’s hard to know what the right choice is without having experienced it first. We are the way to cut through the overwhelm.
You Talk, We Design
Our comprehensive service means you only need to talk to our Travel Consultant to get results. No need to make time to compare options, search for reviews, or factcheck information. We take care of all that so you can focus on what matters: enjoying your trip.
Avoid Common Mistakes
It’s easy to fall prey to common mistakes even when you’re a seasoned traveler. Mismatched lodging standards, too much time in transit, impossible logistics or timelines… It all can sour a day that should go smoothly. Our extensive local knowledge will save you precious time and disappointment.
In designing each trip we consider:
- Well-balanced trip tempo
- Flawless logistics
- Provider safety record
- Accommodation standards
- Minimizing transit time
When you design vacations for a living, you learn it’s the little things that count. Details mark the difference between good, great, and the trip of a lifetime.
Transparent Process
From the moment we reach back to you to the moment you leave Costa Rica, the whole process is transparent and upfront. Questions get answers, information is shared, changes are logged and expectations set. You’re in control the whole time.
Smooth, Secure Booking Process
Our booking process has been fine-tuned to be both safe and accommodating, allowing you to book a full itinerary without unplanned strains.
Payment Plans
We want you to enjoy your vacation without putting a major dent in your financial plans. To secure your trip, you only need to make an initial deposit. Then, you can pay the remaining balance in monthly installments or other convenient intervals.
Guaranteed Security
Our secure booking portal has the most stringent level of certification available: we process bookings through a certified PCI Level 1 Service Provider. Our processing, transmission, and storage of card data is safe and fully secured. Our systems are further secured by SSL certificates, firewalls, and regular systems scans.
Superior In-Country Service
When you’re in-country, our commitment to service continues. From top-notch drivers to our customer support (pictured above), the entire team is here to ensure that you have a great trip.
24/7 In-Country Support
We’re available 24/7 to resolve any issue. Once you’ve provided us with your flight details, we can monitor your trip from arrival to departure, and be ready in case you need us in between. If your wedding dress gets lost or you forgot your passport in the hotel safe, we’re here to bail you out! Meet the fearless members of our Travel Experience Team.
Last-Minute Fixes
You can’t (and wouldn’t want to) pre-plan every moment. While you’re here, you can reach out to our Experience Team for restaurant recommendations, tips on local events, and last-minute changes to your itinerary. As we said, we really value radical personalization.
Safety First
From our spotless transportation to our choice in adventure activities, we work only with those with strong safety records, proper permitting, and protocols. Unlike anonymous online travel sites, we’re a local name and a face. We stand behind our recommendations and products.
Ready to Travel With 100% Confidence?
Genuine connection is at the heart of our work. With our expert local knowledge and decades of experience, we will design and deliver the best possible trip for you. To be clear, we are not the cheapest option. We know that the services we offer add significant value to any trip.
However, no one can match our local expertise, attention to detail, curated offerings, and superior service. There’s a reason why we’re one of the region’s best places to work. We make a real effort.
In the end, there’s only one way to know if we’re right for you: get a free, custom quote from a local expert!
